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Shipping Details:
If you would like me to ship outside of the USA, please be sure your shipping has been added to the cart before processing your order. This will keep us from needing to redo your order.
If the shipping cost does not appear then please email me and we can fix this problem.
I do not ship items free unless clearly stated.
Shipping and handling: Flat rate to cover ONLY cost. No added cost.
We use whichever carrier is best for each delivery, usually UPS or FedEx.
For customer wanting a more expediate shipping, you can email me and I can check and see if it is possible on your item. Not all items are able to be sent this way. Buyer will have to pay for all the cost increase involved in this type of shipping.
Our shipping Dept. does not work week-ends.
Most Items are sent out in 2-3 buisness days. The Tracking # is issued after that. In some cases the rarer items ship out in 3-5 days and then you recieve your tracking #.
Your privacy is very important to us!
Your information/email address will not be given, sold, rented or loaned to any third party.
Returns:
You must notify us in 48 hrs of recieving your purchase.
In the unlikely event that a return is needed, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc.
Shipping and handling fees are not refundable.
Most items have a restocking fee of 15%.
Buyer is responsible for shipping costs incurred shipping products back.
If you feel your item is defective please contact us via email for approval and instructions before shipping the item back.
If an item you receive is different than we've described it here, we will promptly refund all your money upon its safe return. Returns must be made with-in 14 days of receiving item.
We do not accept returns for compatibility issues; so please verify compatibility before purchasing items.
If you ship back an item without requesting approval or receiving instructions; the package will be returned.
If you fail to follow the instructions sent to you it will delay processing of the return. Our return center only accepts properly posted Items.
Items with online keycodes are not returnable once opened. If you run into a problem with a key-code, you must contact the manufacturer for help. Fraud is too prevalent with key code games and we strictly enforce this policy.
Please email us if you have any questions before purchasing, this will make you a more satisfied customer, if we are able to answer you questions first.
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